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KMID : 0363620150360030111
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Journal of Korean Oriental Medicine
2015 Volume.36 No. 3 p.111 ~ p.125
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Study about Analysis of Current Case for Oriental Medical Disputes - With a Focus on the Oriental Medical Injury Relief Data from Korea Consumer Agency -
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Cha Ho-Yeol
Jeong A-Ram
Kim Ki-Bong
Cheon Jin-Hong
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Abstract
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Objectives: The purpose of this study was to analyze the current cases of oriental medical injury relief data from Korea Consumer Agency (KCA), and to report the current change of oriental medical disputes pattern.
Methods: Oriental medical injury relief cases processed by KCA from January 2010 to February 2015 were collected and analyzed.
Results: 149 Oriental medical injury relief cases from KCA were analyzed for the study. The highest number that had been relieved was 43 in 2014. In monthly status, 18 case in September was The highest. According to the record, the bigger city had the bigger amount of relief cases which was 53(Seoul), 43(Gyeng-gi), 11(Busan) and so on. In age categories, 30s had the highest number of injury relief cases. The injury relief cases of package program had been rapidly increasing since 2013. Cancellation was the dominant claims cause of package program and consumer required the refund of prepayment. Breast augmentation was the majority treatment type of injury relief cases of package program. Average prepayment of package program was \3,166,085.
Conclusions: This study finded that the major cause of oriental medical dispute was changed from side effect of clinical treatment to patient's satisfaction of medical service.
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KEYWORD
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Oriental medical dispute, Korea Consumer Agency(KCA), Status of Oriental medical dispute, Prevention of Oriental medical dispute, Injury relief
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